Thursday July 20 Stores closing early for

Employee Appreciation day.

Camp Hill closing at 11 am

Lancaster closing at 12 noon


Receiving Your Furniture

Thank you for allowing us to serve your home furnishing needs. Our goal is to provide you with quality products to enhance your home and your life. After your furniture is received in our Distribution Center, it is carefully unpacked and thoroughly inspected. Once your furniture is ready, you may either utilize our Red Carpet Delivery Service or you may Pick Up your furniture. Items that are small enough should be taken with you at the time of your purchase. Our Distribution Center is located at 217 Wohlsen Way, Lancaster Delivery is subject to availability and customer schedule. Pick-up requires 24 hours notice. View Map.


Delivery Hours:


  • Monday-Saturday - 8am-4pm
  • Sunday - No delivery availability.

Pick-up Hours:


  • Weekdays - 9am-4:30pm
  • Saturdays - 9am-1pm
  • Sundays - Closed

Red Carpet Delivery Service

Trust our professional team of delivery specialists to care for your new purchase as well as your home. We can make your delivery both effortless and enjoyable. We'll place your furniture right where you want it. Then we'll inspect, dust, level and review the operation with you - all for a nominal delivery fee. Customers rave about or Red Carpet Delivery Service and have rated it with 100% satisfaction! By the way, we believe in no surprises, at least not bad ones. That's why our Deluxing Service, where your new furniture is unpacked and inspected, then carefully wrapped and blanketed for delivery to your home, comes with every purchase.*

*Deluxing service excluded on Outlet & Clearance purchases.


"Just wanted to send you a quick note to let you know how much we love our new bedroom furniture, and how great the delivery was. The young men who delivered and set up the room were professional, very careful and so attentive. The delivery is such an important step in the process to ensure a great customer experience, and you guys have that nailed!" 

- Cheryl, Lancaster 

 


Setting up your delivery:
When your furniture is ready to be delivered, our scheduler will call you to schedule a delivery time. We know that your life is busy, so we will schedule a day for your delivery and then confirm the day prior with a two-hour window for our specialists to be at your home. All of our trucks are equipped with cellular phones, so we'll call you when we're on our way, or if there's an unexpected delay. If you need to cancel a scheduled delivery or pickup for any reason, please contact our scheduler no later than one (1) business day prior to your delivery so that we can avoid excessive handling, which could result in damage to your furniture or charges to your account. Deliveries canceled less than 24 hours in advance will accrue a $59.95 cancellation fee.


Preparing for your delivery:
Please have the area cleared to receive your new furniture. Move all small items away from the moving path and the room where your furniture will be placed. We will move your existing piece(s) away from the new item you are receiving. However, this can only be moved within the room it resides. Other items can be moved to various areas in your home for an additional charge. Please ask your salesperson/designer or our scheduler for complete moving charges. Due to insurance regulations our delivery specialists cannot be responsible for damage caused by moving customer's existing furniture.


When we get to your home:
We will inspect the location where your furniture will be placed. Protective pads will be placed as needed. We'll carefully move your furniture into place, then install, inspect, clean and level. A note about electronic equipment: our delivery specialists are not permitted to move or place any electronic equipment, which includes TVs. You will either need to be prepared to do this yourself or have qualified technicians available to do so. We will provide any instruction on operation or use of your new purchase.


Delivery checklist:
Upon completion of your delivery we will ask you to review the delivery checklist, to make sure we have completed all work to your satisfaction. We will also provide any applicable warranty paperwork as well as our "Customer Satisfaction Survey."


Red Carpet Delivery - Standard Stop $54.95 includes:

  • One item - may consist of sofa, cocktail/end table, small TV console, dresser, area rug. Chair & ottoman count as one item.
  • Within Delivery Zone One. Contact your sales consultant for more information.
  • Mon. thru Sat. 8am - 4pm
  • To a basement, first or second floor
  • Standard delivery requires a minimum of three days to process

Red Carpet Delivery - Standard Plus Stop $99.95 includes:

  • Two or more pieces of the above
  • Or all bedrooms, dining rooms, dinettes, TV entertainment centers, home office systems, and armoires
  • Within Delivery Zone One. Contact your sales consultant for more information.
  • Mon. thru Sat. 8am - 4pm
  • To a basement, first or second floor
  • Standard delivery requires a minimum of three days to process

Additional delivery options:

  • Contact your sales consultant for all areas outside of Zone One. Additional fees apply.
  • Sleep sofas: add $15
  • Next-day delivery (if available): $149 or $199
  • Delivery to more than one floor above truck level or any delivery through an elevator: Add $49
  • Moving furniture for rug placement: Add $59
  • Picture hanging: $60.00 per hour
  • Please call for a quote on delivery outside our standard delivery zone. We will deliver to areas in PA, MD, NJ, and NY. Sorry we are unable to ship furniture.
  • Large items, or items that require installation and setup (Call for quote)
  • Moving customer's existing furniture to other rooms (Call for quote)

Other delivery notes:
We have a standard delivery zone, which is approximately a one-hour drive from INTERIORS HOME Showrooms. Delivery outside of this zone is available at an additional charge.

If you need to cancel a scheduled delivery or pick-up for any reason, please contact us no later than one (1) business day in advance to avoid excessive handling which could result in damage to your furniture or charges to your account.

Upon notification of availability for delivery, you agree to schedule delivery within 2 weeks (14 days). All merchandise that is available for pick-up or delivery must be paid in full. Storage fees in the amount of 1.5% of invoiced amount per month will be charged on any merchandise held by INTERIORS for more than thirty (30) days. All merchandise being held by INTERIORS HOME must be paid in full.


What if my furniture doesn't fit?
Help us help you! Before you make your final purchase decision, please measure your door openings, hallways, stairways, and the area/room where your new furniture will be placed. If you are still not sure, we will be happy to come to your home to measure and make sure your furniture will fit (service fee may apply). Furniture that needs to be returned because it cannot be placed into the designated space will be subject to restocking fees.*
*INTERIORS HOME Outlet/Flexsteel Outlet and Clearance/ Final Sale/ "AS-IS" merchandise may not be returned, exchanged or cancelled.


Picking up your merchandise

If you would like to pick up your furniture, you must contact INTERIORS at least one (1) business day in advance. Our Distribution Center pickup hours are: Monday - Friday 9am - 4:30pm and Saturday 9am - 1pm. The center is closed Sunday. The Distribution Center is located at 217 Wohlsen Way, Lancaster. Please bring the pink copy of your sales agreement to the Distribution Center. You must pay your account (s) in full and sign all required financing paperwork prior to pick-up.


Customers picking up items at our showroom or Distribution Center must thoroughly inspect merchandise for obvious damage before loading. It is your responsibility to insure the safe loading, transportation and delivery of the merchandise to your home. You are responsible for providing the necessary blankets, tie-downs, or other supplies needed to safely transport your merchandise. Your merchandise will be wrapped with either lightweight plastic or styrofoam wrap. A furniture handler is available to assist you in loading your furniture during normal pickup hours. If you make special arrangements for pickup outside normal hours, you will need to bring adequate assistance to load your purchase into your vehicle.


Any merchandise picked up from our showroom or Distribution Center requiring inspection, service and/or warranty work must be returned to the Distribution Center. Requests for in-home inspections, service and/or warranty work or to have merchandise picked-up, carry a minimum fee of $59 or more depending on the number of items and location of pick-up. Service or warranty work is included for items within the stated warranty term and have been delivered through our Red Carpet Delivery Service.

 

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Locations

Camp Hill

3415 Simpson Ferry Rd
Camp Hill, PA 17011
Phone: 717-686-4000
Get Directions

Lancaster

3130 Columbia Ave
Lancaster, PA 17603
Phone: 717-390-2000
Get Directions

Areas We Serve

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INTERIORS features a large selection of quality living room, bedroom, dining room, home office, and entertainment furniture as well as mattresses, home decor and accessories. INTERIORS is located in central Pennsylvania serving customers in Lancaster, Camp Hill, Harrisburg, and York. INTERIORS offers Exciting Styles, Guaranteed Low Prices and Free Design. If you're looking for Central PA's best selection of fashionable furniture to fit your lifestyle, stop by INTERIORS at the Camp Hill or Lancaster PA locations today!